Privacy Policy

At AL ABYAD, we respect your privacy and are committed to handling your personal information responsibly.

Information We Collect

When you visit or shop at alabyad.online, we may collect information such as your name, phone number, email address, delivery and billing details, order information, payment-related information, and technical information about how you use our website.

How We Use Your Information

We use this information to process and deliver orders, provide customer support, manage returns and exchanges, improve our website and services, prevent fraud and misuse, and comply with applicable legal obligations. Where permitted, we may also use your information for marketing communications, which you can opt out of at any time.

Service Providers

Our store is powered by Shopify. We may also share information with service providers such as payment processors, delivery partners, analytics providers, and other partners only where reasonably necessary to operate our store and provide our services, or where required by law.

Cookies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand site usage, and improve the shopping experience. Your browser may allow you to control cookies.

Data Security and Retention

We take reasonable measures to protect personal information and retain it only for as long as reasonably necessary for the purposes described above or as required by law.